Opening Office files crashes or freezes Explorer If the issue still persists, proceed ahead towards the troubleshooting methods explained below. Right-click on Windows Explorer and select Restart.Īfter restarting your device, open Office Files from the File Explorer and see what happens.

The steps to restart the File Explorer are as follows: This could save your time being invested in other troubleshooting tricks listed in this article, as sometimes the issue is not as complicated as we think. But before we begin, we suggest you restart the File Explorer and see if it helps. We will describe here some solutions that will help you fix this issue. This issue is very annoying as it prevents users from working with Office files. The affected users have reported that the File Explorer crashes only when they open Office files, like Word, Excel, etc., whereas, the other files like images, videos, etc., do not affect the File Explorer. If opening Office files crashes or freezes the File Explorer on your Windows 11/10 system, this post may help you fix it.

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